Shinjinee Sarkar
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Activity overview
Latest activity by Shinjinee Sarkar-
Shinjinee Sarkar created an article,
Email Payslip Error
The below error can occur when the email you are sending to may have an access block. You need to ensure it matches what is in the Company Details and Payslip Settings. To resolve this, confirm th...
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Shinjinee Sarkar created an article,
Negative Payslip Error
The below error can occur if a previous employee has returned to work and an amount may be due to be paid. If the employee has paid, double-check by going through previous period figures and conta...
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Shinjinee Sarkar created an article,
Duplicate Submission Error
You will get the below error if you try to submit a payroll run that has already been submitted to Revenue. You will not need to resubmit the run. You can use the below steps to save this as a sub...
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Shinjinee Sarkar created an article,
PayDay Install Error
When moving from one version to another, you may get the below error. This can happen if the PayDay file is set to the wrong location. Ensure your Full PaydayW folder is saved to your C: Drive a...
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Shinjinee Sarkar created an article,
Resolving Error 403 – Cert Not Active
You may get the 403 error when you attempt the submission of payroll. This can be caused by a password change on the ROS website. To resolve the error, follow the below steps. Go to the ROS tab an...
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Shinjinee Sarkar created an article,
Reports
There are several reports available on the system. See below for steps on how to run. Select the Reports tab along the left as shown below. Use the tabs to see different reports available. To get ...
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Shinjinee Sarkar created an article,
Adding a Formula-Based Percentage to Employee Pensions
To add a formula-based percentage to an employee's pension, you will first need to set the percentage. Follow the below steps to achieve this. 1. Go to Parameters > Pension schemes as shown here....
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Shinjinee Sarkar created an article,
Resolve Incorrect EWSS Figures
This may happen if the software is on an old version – to resolve this, follow the below steps. Go to File > Software Update – Internet as below. The below screen will appear. Skip adding in the p...
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Shinjinee Sarkar created an article,
Printing out Payroll Departments
Go to Parameters along the top and select Departments. The below screen will pop up showing all departments. Select Print on the bottom left to complete.
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Shinjinee Sarkar created an article,
ROS Submission Timing Error
You may get a timing error when doing a ROS submission. To resolve this error, follow the below steps. Select ROS along the top and click ROS Date & Time. The below screen will appear. Select ROS ...